ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 4418636450
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP within the allotted time, you can try again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will allow you to access your account with the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps, offering more flexibility. The withdrawals are only eligible for earned gaming money, not bonus amounts collected. This means users can cash out the rewards they've earned through gameplay, but not the additional bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are submitted and saved in the app, including your Aadhaar card, UPI, and bank account information. This will facilitate a smooth and secure onboarding experience. Saving these details will enable you to access various features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw any winnings earned by playing games using the bonus funds. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.
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